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The Importance of Client Feedback

Integrity are constantly looking at ways we can improve our performance, an extremely useful way of doing this is by asking our clients for feedback following job completion.

Integrity find that constructive feedback helps motivate our employees to want to perform at a consistently high level which also enables us to provide the optimal service which is of paramount importance to all of our clients.

The testimonial below recently provided us with feedback on one of our plumbing engineer’s which is testament to his dedication and workmanship.

“Excellent job, very fast response to initial call. Repair works were carried out in an extremely timely manner causing minimal disruption to site, after the works were complete, extensive checks were carried out around site to make sure hot water service was returned to all areas. 10/10”

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