Our enviable reputation for developing mutually beneficial relationships with our Clients has resulted in Integrity Facilities Management developing as a company that is identified and well recognised within the industry for meeting Client needs. Client satisfaction is essential to our success and we take this opportunity of sharing some of our Client feedback with you:
“Integrity Facilities Management promised a cost effective and precise service and, true to form, they delivered a top quality finish, on time and also within budget. They are extremely knowledgeable on building services, and in this respect, we were very much able to leave them to it with very little input from ourselves.”
Steve Tommy, Commercial Surveyor for Hortons Estates
“Our premises are fully maintained by Integrity Facilities Management Ltd and MD, Paul Timmins, has personally supervised the variety of jobs carried out at our offices. All work has been completed to a very high standard and we are delighted with both the quality of service and sound advice provided. Paul’s customer care ethic and attention to detail are second-to-none and we would have no hesitation in recommending Integrity Facilities Management to other businesses.”
Steve Hanson, Partner for Thursfield & Co Chartered Accountants
“Integrity Facilities Management made it so easy for us; and that’s critical for a BID area. Ours is a time consuming role and we haven’t got time to spoon feed or chase suppliers. We’ve never had to micro-manage Integrity Facilities Management in all of the work they’ve done for us and I’ve already told many other local Councils that.”
“I trust them so much because they’re true to their word and always complete a job to the highest possible standards. They never overstate things and will admit when there’s a problem or a hurdle to overcome, but always find a solution – and that honesty and calibre of service is pretty rare nowaday
Geraldine Thomas, BID Management Team for Albion Business Improvement District (BID)
“Thanks for sending your guys over yesterday, they arrived on time and were all brilliant. They took a lot of care with the painting and did a fantastic job!”
“The Engineer, as always is outstanding and a man of many talents, he really helped me out yesterday.”
“I’m very pleased that I found yourselves and got chance to meet you, the service has been more than I could have hoped for and I look forward to doing a lot more business with you in the future.”
De Banke Group
“I have utilised the services of Integrity Facilities Management over the past three years and they have always delivered an excellent service, so much so that when I was successful in obtaining a new post they were the first company I brought on board.”
Martina Dixon, Institute of Chartered Accountant in England and Wales (Milton Keynes)
“I have had the pleasure in dealing with Integrity for over a year now and they never fail to please me. I manage all areas of building maintenance at a number of NHS Blood and Transplant buildings across the Midlands.”
“The operation of these buildings is vitally important so I need to know that the contractors I have assisting me are second to none. Integrity understands the importance of the practices that are carried out in the buildings and are always extremely professional when working in this extreme clinical environment.”
“I have used Integrity for many different jobs over the past year from small emergency breakdowns to large renovation projects and the quality and standard of the work carried out by them has been exceptional.”
Richard W, CBRE
“Just a few words to sum up Integrity FM; Quality, reliable, responsive, proactive and do what they say they are going to do. They always receive positive feedback from us when we have them working on our sites. I highly recommend them.”