Reactive Repairs: When the Unexpected Happens, you can rely on Integrity

Sometimes the unexpected can really set you back. Maybe a roof or some pipework has started leaking, a door handle has fallen off or perhaps a boiler has broken down. Whatever the issue is, time is most certainly of the essence, and at Integrity, you can always rely on us to get your issues rectified quickly.

What is a Reactive Repair?

Reactive repairs, are works conducted with no prior planning, following a breakdown or sudden appearance of an issue. These types of problems can occur at any time, especially if your property or equipment isn’t regularly checked and maintained. Because of the scope reactive repair covers, each job is reviewed on a case-by-case basis to make sure that every unique issue receives the proper solution.

Integrity prides itself on being able to sort your problem out as soon as possible. 

Some of the services we provide on reactive repairs include;

  • Plumbing
  • Roof repair and leak response
  • Carpentry
  • Re-fix of ceiling grids
  • Automated doors
  • Fire exit doors
  • Emergency board-up
  • Glass replacements
  • Blocked drains
  • Trip hazards
  • Pothole repairs

Can Integrity Help me in an Emergency?

In some instances, a more rapid response may be required to address an issue promptly. For this reason, Integrity also has the capacity to provide an emergency call-out cover.

Time matters more than anything when it comes to an emergency, which is why we aim to be on-site within 4 hours of the initial call out. Furthermore, we offer call out support for our clients, making sure whatever the issue or whenever the unforeseen strikes, you can always rely on Integrity to provide speedy expertise.

To find out more about our reactive repair works click on the link here.

If you feel you are in need of reactive repairs, you can contact us at or call 0121 289 3148 during working hours. For an out-of-hours response, please call 07947734888 or 07803523093.

Integrity Facilities Management Achieve SafeContractor Accreditation Once Again!

Integrity Facilities Management are proud to announce that we are once again achieved SafeContractor accreditation for the year 2022!

At Integrity, the safety of our staff, engineers and the general public is always at the forefront of our minds. From the planning stages of a project to when our engineers arrive on site, each part of our jobs are meticulously designed to ensure that all involved, indirectly or directly, will remain safe at all times.

What exactly is SafeContractor?

SafeContractor is a third-party organization set up in 1999 in order to recognize and reward UK contracts for their high standards and commitment to ensuring health and safety. In order to become SafeContractor accredited, business must partake in an extensive vetting process that analyses a business’s track record with health and safety as well as how they conduct risk assessments for works they undertake. Only after these checks can a company be regarded as a SafeContractor.

After becoming accredited, the business is added to a database of companies that meet SafeContractors high standers. This which can be searched according by users on their site.

What does being SafeContractor accredited mean for us and our Clients?

SafeContractor accreditation is very important both to us at Integrity and to the Clients we serve on a daily basis. Having achieved this award consistently over the course of the past few years it helps to shows our continuing commitment to keep everyone safe when we are on-site completing a job. Being a SafeContractor provides our Clients the peace of mind they deserve, knowing that we will go above and beyond to ensure that our safe working area are exactly that, safe.

Though we have achieved SafeContractor accreditation again, we will continue to strive for great safety for all parties as we provide for our Clients.

Find out more about the services we provide by contacting us at or alternatively call us on 0121 289 3148.

Roof Surveys and The Importance to Your Business

Protect Your Assets with a Roof Survey

Over time a roof will naturally begin to deteriorate as the materials age and become weathered, suffering damage from storms and general wear and tear. Without regular checks on your roof, a leak or structural damage could go unseen for an extended period, leaving the damage to grow until it’s too late. This can easily result in damage to equipment due to leaks, such as computers as well as the loss of paper-based records and an extensive list of costs. In extreme cases, a poorly maintained roof can lead to a collapse of a portion or the whole roof.

By getting your roof surveyed, you could save yourself a world of trouble not having to replace costly equipment and repair building damage.

Saving Money in the Long-term

Roof Surveys normally come with their own cost; this however, is much cheaper than having to pay for repairs which otherwise could have been prevented. Regular roof surveys allow for potential issues to be detected sooner, which ultimately can make any repairs cheaper as any damage will be caught before the materials have had time to wear away more.

If a roof has not been maintained properly for an extended period of time, it could lead to the building requiring a full roof replacement or more extensive and expensive repairs being necessary. Considering this, the small cost associated with a roof survey is worth it considering that the alternative could be without regular maintenance.

Given the nice weather, now is the best time to get your roof surveyed so that any repairs can be done before the horrible weather drifts in. Far too many businesses leave it too late and act when issues arise rather than addressing the problem(s) straight away.

Integrity are here to help your business stay safe, secure and free from worry. We are also offering a FREE Roof Survey to anyone with or managing a commercial type property.

Find out more about our roofing services here.

Find out more about the services we provide by contacting us at or call 0121 289 3148.

IFM Welcomes a new Member of the Team

Integrity would like to introduce Jordon Savage as a new part of our Team.

Jordon joins us in an Admin Support role to help assist in the smooth operation of the business.

As well as a degree in History, Jordon brings experience in Office Functionality and will support the Team in promoting its services across our Website and Social Media Platforms.

Outside of work, Jordon enjoys time with Family and is a keen Gamer, Musician, and loves Movies.

We welcome Jordon to the business and wish him the best during his time with us.

Integrity Facilities Management & Britvic Soft Drinks Extend Partnership for Another Two Years

IFM are delighted to be the selected FM Company to support Britvic for another two years.

The relationship and trust between us, Britvic and suppliers has developed and grown extensively over the past five years with IFM’s focus always being on what the client wants. Our aim as always, is to ensure Britvic occupy hassle free properties and any issues that may arise are dealt with quickly and with optimal, cost effective resolutions.

Are you looking for a FM provider? Get in contact with Integrity on 0121 289 3148 or alternatively email our office at